Generally, , but you may need to use a legacy Catalyst version (15.7.1 or older) and potentially perform a manual INF installation if your laptop uses a custom hardware ID. For best stability, HP’s official driver is recommended.
You need your . Do this:
Windows Update often overwrites custom drivers. To prevent this:
Boot your Windows laptop into Safe Mode , open Device Manager, roll back the driver to the previous version, and try installing via the official HP support path instead of the generic AMD path. Generally, , but you may need to use
: If the installer refuses to launch on a newer OS, right-click the setup file, go to Properties > Compatibility , check Run this program in compatibility mode for , and select the original operating system your laptop shipped with.
Find your laptop’s (sticker on the bottom of the laptop) and Hardware IDs (right-click GPU in Device Manager → Properties → Details → Hardware Ids). The Hardware ID will look like PCI\VEN_1002&DEV_68E0&... , where 1002 is ATI/AMD’s vendor code.
To ensure system stability, always look for drivers from official sources before attempting third-party workarounds. Option 1: Official HP Support Assistant & Website Do this: Windows Update often overwrites custom drivers
Re-install the original HP Intel VGA driver, followed by the ATI driver. Conclusion
Select your exact (if your OS is not listed, choose the latest one available, such as Windows 7 or 8). Expand the Driver-Graphics section. Download the latest listed AMD/ATI Mobility Radeon driver. Option 2: AMD Legacy Driver Archive
Note that if your notebook has integrated graphics (e.g., Intel HD Graphics) alongside the Radeon card, you should install the latest HP graphics driver first , and then install the ATI driver, ensuring you don't uninstall the older one, or the switchable graphics function will fail. Find your laptop’s (sticker on the bottom of
Restart your computer once the installer finishes to fully initialize the updated graphics driver. Troubleshooting Common Installation Issues
For security improvements, consider using generic AMD driver alternatives or ensuring Windows Update has the absolute latest WHQL certified driver, as noted in recent HP AMD graphics updates .