Symantec Endpoint Protection Manager Reset Admin Password !!top!! <90% TOP>

If you need to reset the Symantec Endpoint Protection Manager (SEPM)

Before attempting any password reset procedure, keep the following in mind:

: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools .

If the "Forgot your password?" link doesn't send an email, you can force the system to reveal the reset link in its internal logs.

This method is the most reliable if you have access to the SEPM server. It resets the administrator username and password back to the default admin . symantec endpoint protection manager reset admin password

: Restart the Symantec Endpoint Protection Manager service via services.msc .

file on the SEPM server to find the password reset link manually. Broadcom TechDocs Option 2: Using the resetpass.bat

Run a Command Prompt as administrator, navigate to this folder, and execute resetpass.bat Both the username and password will be reset to

Open services.msc and verify that the Symantec Endpoint Protection Manager and Symantec Endpoint Protection Embedded Database services are running. If you need to reset the Symantec Endpoint

In the Database Back Up and Restore dialog box, click Restore .

Enter your username and the email address associated with the account.

In isolated environments or cases where email isn't configured, Symantec provides a specific batch script located directly on the management server.

To reset the administrator password for Symantec Endpoint Protection Manager (SEPM), you can use the built-in "Forgot your password?" link or run a manual reset script on the management server Broadcom TechDocs Option 1: Using the "Forgot Password" Link It resets the administrator username and password back

This behavior usually points to locked-out cache files or a frozen database connection interface.

: Open the SEPM logon screen on your management server. Request Reset : Click the Forgot your password? link.

: C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools .