The official cloud web portal is located at: . You can also access it via the unified login page https://account.mail.ru , using the same credentials.
: For a faster, password-less entry on your computer, you can scan a QR code using the Mail.ru mobile app already authorized on your phone.
Enter your linked phone number to receive a confirmation code via SMS.
Set up local synchronization folders to sync files automatically to your desktop. 2. Security Measures: Protecting Your Cloud Mail.ru Account cloud mail ru login
Click the (Восстановить доступ) link on the login page. Enter your email address.
If you have Two-Factor Authentication (2FA) enabled, enter the verification code sent to your device. :
You can access your Cloud Mail.ru account through multiple platforms. Below are the step-by-step instructions for each method. 1. Web Browser Login (Desktop and Mobile) The official cloud web portal is located at:
The Ultimate Guide to Cloud Mail.ru Login: Access, Features, and Troubleshooting
: For third-party services like RaiDrive or Rclone , you must create and use a dedicated app password instead of your standard password. Key Features Mailru - Rclone
Enter your (e.g., username@mail.ru, list.ru, bk.ru, or inbox.ru) and click Next . Enter your linked phone number to receive a
| Problem | Possible Causes | Solutions | | :--- | :--- | :--- | | | Caps Lock is on; password is typed incorrectly; you're using an app password for web login. | - Double-check your typing, paying attention to case sensitivity. - Try resetting your password via the "Forgot password?" link. - Ensure you are using your main account password on the website. | | Forgot password and can't recover | You've lost access to your recovery email or phone; 2FA is enabled and you can't get codes. | - Use the account recovery form on account.mail.ru/recovery to contact support. - Provide as much detail about your account as possible. | | Cloud won't load or connection errors | Browser issues; regional restrictions; outdated app. | - Try a different browser or clear your browser's cache and cookies. - Ensure your browser is updated to the latest version. - Check your antivirus or firewall settings. They may be blocking the connection. - Update the Cloud Mail.ru app on your phone to the latest version. - On a PC, try logging in directly to cloud.mail.ru in your browser first to re-authenticate your session. | | Problems with third-party apps (e.g., rclone) | Mail.ru's security policies for external apps. | - You must create an app password. Log in to your Mail.ru account, go to security settings, and generate a dedicated password for the third-party app. Do not use your main password. |
(Вход) button, typically located in the top right corner or center. Enter your Mail.ru email address (e.g., username@mail.ru Enter your password and click "Sign In." Mobile Application: Download the "Cloud Mail.ru" app from the Google Play Store Apple App Store
: Visit the Cloud Mail.ru Home Page and enter your email address and password.
Cloud Mail.ru (part of the ecosystem) offers several ways to log in and secure your account across devices. Login Methods VK ID Integration : You can log in directly using your VK ID account