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SIHOT (from SIHOT ) is a robust Property Management System that streamlines front-office operations. The check-in functionality is designed to minimize manual data entry and maximize interaction between staff and guests. The check-in module allows staff to: View all scheduled arrivals. Assign room numbers instantly. Verify and update guest profiles. Secure payments and pre-authorizations. Issue room keys. 2. The Traditional SIHOT Check-In Process (Front Office)
For hotels looking to eliminate queues and empower guests, SIHOT offers two powerful self-service options:
Locate the guest's profile using the search parameters (such as name, reservation number, or company).
Verify or fill in missing fields such as email addresses, phone numbers, and physical addresses.
Download our Sihot PMS Check-in Quick Reference Card (Link to PDF).
The process is intuitive and fast. The guest begins by entering their reservation number, scanning a QR code, or using a digital reservation stored in their Apple or Google Wallet. The kiosk then guides them through the remaining steps, which can include:
This article explores the comprehensive check-in ecosystem of SIHOT, from traditional front desk functions to mobile pre-check-in, self-service kiosks, and integrated upselling—all designed to boost operational efficiency and guest satisfaction.
Broken communication between SIHOT and the door lock server.
: Integration with tools like AdriaScan allows for instant passport/ID data capture directly into the guest profile.
Hanna, his newest recruit, was hovering near the front desk, clutching a printed check-in sheet like a shield. “The Schmidt group just landed,” she whispered. “Twenty-two rooms. Plus, the power is flickering in the east wing.”
The red banner turned green.
Executing a standard check-in in SIHOT requires precision to ensure data integrity and smooth reporting. Step 1: Locate the Reservation
The traditional hotel check-in is being replaced by a flexible, digital-first guest journey. SIHOT PMS is at the forefront of this transformation. By offering a powerful blend of efficient front-desk tools, a sophisticated digital ecosystem (SIHOT.GO! and SIHOT.KIOSK), and smart upselling capabilities, SIHOT enables hotels to eliminate queues, reduce staff workload, and turn the arrival moment into a seamless and profitable experience.
