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HPE Support often requires their custom image to be installed before troubleshooting hardware-related hypervisor issues.
Once the file download finishes, you can deploy the image using two primary methods: Method A: HPE iLO Virtual Media (Recommended) Log into your server’s .
| VMware Build Number | HPE Custom Image Filename | Target Hardware | Key Details & Release Date | | :--- | :--- | :--- | :--- | | | VMware-ESXi-6.5.0-Update3-16389870-HPEGen9plus-650.U3.10.6.0.86-Oct2020.iso | Gen9 & Gen10 Plus | General stability release | | Build 15256549 | VMware-ESXi-6.5.0-Update3-15256549-HPEGen9plus-650.U3.10.5.5.16-Mar2020.iso | Gen9 & Gen10 Plus | Standard release | | Build 17477841 | VMware_ESXi_6.5.0_Update3_17477841_HPE_Gen9plus_650.U3.10.7.0.90_May2021.iso | Gen9 & Gen10 Plus | Later stability release | | Build 14990892 | VMware-ESXi-6.5.0-Update3-14990892-HPE-preGen9-650.U3.9.6.10.1-Dec2019-depot.zip | Pre-Gen9 (Gen8) | Final supported version for Gen8 servers | | Build 18678235 | HPE Synergy Custom Image (Identifier: oem-build-esxi65@650.U3.10.8.5) | HPE Synergy | Specific to Synergy systems | | Build 17167537 | HPE Synergy Custom Image (Identifier: oem-build-esxi65@650.U3.10.6.5) | HPE Synergy | Specific to Synergy systems | download hpe custom image for esxi 6.5 u3
Expand the menu and launch the HTML5 console.
: Upload the ZIP file (the Offline Bundle) to a datastore accessible by the host. HPE Support often requires their custom image to
Features built-in HPE Active Health System (AHS) and HPE Insight Management Agents.
: You must use the "Last Pre-Gen9" custom image, specifically the December 2019 version (Build 14990892), as later images do not support these older hardware models. : Upload the ZIP file (the Offline Bundle)
He powered the server on. He pressed for the Boot Menu. He selected the USB drive.
Allows the server to pass hardware health logs directly to VMware vCenter and HPE support.
After downloading, always verify the file’s integrity using the provided MD5, SHA‑1, or SHA‑256 checksum. VMware Customer Connect lists these checksums on the download page. Failing to verify may lead to corrupted installations or unexpected driver conflicts.
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