If you’ve ever dug deep into your Samsung phone’s settings—perhaps while troubleshooting a network issue or preparing for a warranty claim—you may have stumbled upon a curious, almost poetic string of text:
: This address is often etched onto the back of Samsung devices—such as the Galaxy S23 Ultra and S24 Ultra—indicating they were manufactured for or distributed within the Irish and broader EU market.
The keyword phrase includes "i.e. IMEI" – and for good reason. You cannot successfully send a device to without referencing your IMEI. Here’s why.
A 15-digit unique number required for all submissions [Source: Samsung IE]. samsung po box 12987 dublin i.e. imei
If Samsung gave you a label from a private courier, it’s actually a return service that bypasses the PO Box restriction (it’s a unique business contract). If you’re arranging your own shipping, use your national postal service, not a private courier.
This is standard for international logistics. The hardware itself is assembled in Samsung’s massive manufacturing facilities in Vietnam or China, but it is explicitly packaged and legally registered for distribution to the European market via the Dublin hub. Understanding the IMEI Number on Your Device
This PO Box is a central hub for Samsung Ireland’s customer support, warranty administration, and service requests. It is commonly used for: Sending proof of purchase for warranty validation. Returning devices that are part of a trade-in program. If you’ve ever dug deep into your Samsung
: Samsung has established extensive take-back and recycling programs for e-waste. These programs operate through authorized service centers or mail-back initiatives. The IMEI can be used to identify the device model and ensure it is processed correctly according to environmental regulations.
You can find your Samsung device’s IMEI by:
Trade-in devices with clean IMEIs are wiped, refurbished, and sold as “Certified Re-newed” on Samsung’s website. Those with blacklisted IMEIs are shredded or recycled for materials. You cannot successfully send a device to without
The is a unique 15-digit code assigned to your device. You will need it for insurance, warranty claims, and Samsung promotions. 1. On the Device Hardware
If you have purchased a Samsung device in Ireland, such as a Galaxy smartphone, tablet, or wearable, you may have noticed a specific address printed on the back of the device, on the packaging, or listed in the settings: .
printed near the Dublin address is your device's unique "fingerprint". You may need it for: samsung.com
If you are in the , sending to Dublin PO Box 12987 is standard for warranty claims. If you are in the EU (Germany, France, Spain, Italy, etc.), you may also use this address. However, if you are in North America, Asia, or Australia , this address is incorrect for you.
Before understanding the PO box, you need to understand the IMEI. Every Samsung phone (and indeed, every GSM, LTE, or 5G phone worldwide) is assigned a unique 15-digit IMEI. Think of it as the phone’s genetic code: