

Open the Windows Device Manager , locate your COM port under "Ports (COM & LPT)", right-click it, and select Properties . Match the Bits per second (Baud Rate) , Data bits , Parity , and Flow Control exactly to the hardware specifications found in your cutter's user manual (Common default standard: 9600 Baud, 8 Data Bits, None Parity, Hardware Flow Control). 3. Application Crashes on File Export or Save
What are you connecting to the software?
Real-time protection scans can mistakenly flag legacy hardware key drivers as false positives. Turn off your antivirus until the setup completes.
If you are encountering a specific error message, please share it so I can provide a more tailored solution. Additionally,
Check "Run this program in compatibility mode for" and select Windows XP (Service Pack 3) Administrator Rights flexisign pro 81 v1 install install
Wait for the progress bar to reach 100%. Click Finish when prompted. Do not restart your computer yet. Step 3: Install the Hardware Key (Dongle) Drivers
: Once the progress bar reaches 100%, click Finish . It is highly recommended to restart your computer to initialize the background production managers. Troubleshooting Tips
Windows 7, 8, 10, and 11 (Requires 32-bit compatibility mode).
Select the components you want to install. Ensure both and Production Manager are checked. Step 3: Install Hardware Key (Dongle) Drivers Open the Windows Device Manager , locate your
Right-click setup.exe > Properties > Compatibility > Run in compatibility mode for "Windows XP Service Pack 3".
Follow these steps carefully for a smooth installation.
Temporary disable your firewall and third-party antivirus shields, as they frequently flag legacy security drivers (like Sentinel or HASP) as false positives.
Before beginning the installation, ensure your computer environment meets the necessary parameters to run this legacy software smoothly. Application Crashes on File Export or Save What
Choose "Typical" for a standard setup. This installs the design environment and the Production Manager. 4. Install Sentinel Driver (Dongle)
Read the Software License Agreement. Select to proceed.
Enter the local network IP address assigned to your cutting equipment. Click Finish to complete the production link. Troubleshooting Common Installation Errors 1. "Hardware Key Not Found" (Error 3 or Error 7)
Select the components you wish to install. Ensure that , Production Manager , and the required Cutters/Printers Drivers are checked.