If your device is in the first list, return it. There is no ADB command, root exploit, or hack in 2025 that will enable a greyed-out OEM toggle on a carrier-locked Motorola Top phone.
Motorola devices often require a background update to the "Google Play System" or "Carrier Services" before the toggle becomes active. 2. Check for System Updates Go to > System > Advanced > System Updates . Install every available update.
Sometimes, you can force the device to sync with the server much faster by actively triggering Google Play Services and system update checks.
Toggle all available options, including diagnostics and enhanced support. oem unlock greyed out motorola top
To allow the device to verify its eligibility, ensure it can communicate with Motorola servers.
Change your screen lock type to or Swipe to temporarily disable PINs, patterns, and fingerprints. Restart your phone and check the Developer Options menu. 3. Update Your System Firmware
If you bought a "refurbished" Motorola that was previously a store floor model, the OEM unlock toggle is hard-coded to grey. These devices run "retail demo" firmware that ignores the standard unlock protocol. If your device is in the first list, return it
The most common solution for factory-unlocked Motorola models is simply providing the device time to sync with the factory servers. Motorola representatives on the Lenovo Motorola Community Forums consistently advise users to fulfill these steps:
This is the million-dollar question. For phones with official carrier or OEM locks, the answer is generally . While there are some unofficial, dangerous, and highly technical methods being discussed in forums like XDA, they carry an extreme risk of bricking (permanently damaging) your phone .
There is generally no software fix for this. You cannot force-enable a feature that has been compiled out of the operating system. Your options are: Sometimes, you can force the device to sync
If none of the above works, your device might be permanently locked by the manufacturer or carrier.
Wait without turning the phone off for long periods.
The option is usually unclickable because the device lacks a verified connection to Motorola servers, or software restrictions are actively blocking it.